Care takes follow-through.

Charon Care is preneed software for independent funeral professionals. It keeps your pipeline, sales activity, appointments, and follow-up queue together, so every conversation has a clear next step.

Why it exists

Preneed work is almost entirely relationships. A family calls, you talk, and somewhere in that conversation is a promise: I’ll send you the options, I’ll call you Thursday, I’ll check in after the holidays. Plans are rarely lost because the first conversation went badly. They’re lost because the second one never happened.

The tools most independent professionals have — a personal cell, a notebook, a spreadsheet — are each fine on their own. None of them holds a relationship. Charon Care was built to hold one: the person, what you talked about, and the next good step, in a single place you can open between appointments.

Who operates Charon Care

Charon Care is a product operated by Fathom LLC, the business behind F4thom. We are based in Utah, United States. For account, sales, or privacy questions, contact Charon Care support.

Support: +18014137769.

A workspace for your daily work

Start with people and notes — that part is free and needs no card. Starter adds outgoing calling with your verified number, recording, transcripts, and summaries you review before acting. Connect adds a business line, incoming calls, and video. Complete adds more calling minutes and unlimited leads.

A private invitation for families

Professional accounts are for business use. Families join a meeting only through a private link from their funeral professional; they do not need a paid account. How families join a meeting.

How we handle the sensitive parts

Transcripts and summaries are machine-generated drafts meant to be reviewed. Your records belong to you. Read the Privacy Policy and Terms for the full detail.

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